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A short support guideline can be found in profile OVIVA. There, most important functions are explained based on the profile OVIVA. |
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In addition profiles of Michael and Susanna will provide support with examples how to set up a profile. When you have questions you can address them to one of these COACHES or to any other coaches listed at Helpdesk. |
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Frequently Asked Questions (FAQ) |
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How can I use this platform? |
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1. Profile |
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First create a profile in 'Start > Profile'. Take as much time as you wish, you can keep it brief or comprehensive. For a quick start we recommend to complete the following sections: short profile, background image and profile photo. Depending on how much information is entered, profile appears in profile category PRIVATE and/or BUSINESS and/or POLITICS. |
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2. Privacy settings |
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After the profile is created, go to 'Start > Settings' and define who may see your data and who may contact you which way. |
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3. Searching and finding |
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Now you can search for other profiles. They are listed in menu PROFILE by different profile categories: |
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| PRIVATE |
Individuals |
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| BUSINESS |
Business persons |
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| POLITICS |
Politicians |
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| DIRECTORY |
Companies, organizations, associations, schools, authorities, and more |
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| MUSIC |
Music bands and music producers |
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| PRESS |
Editors of news information |
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You can also search for content. In menu ARTICLES you find different content channels: |
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| ADS |
Private advertisements and corporate advertisements by different categories |
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| PHOTOS |
Photo gallery of images stored in the photo album of all users |
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| REPORTS |
Reports by different categories i.e. travel reports, consumer reports, press releases, etc. |
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| CONTESTS |
Competitions and contests to win prizes |
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Other content channels will follow soon, such as video. |
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4. Interaction |
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If you found something exciting you can perform different actions: |
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| Bookmark: |
Bookmarking profile with a note for better retrieval. |
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| Picture message: |
Sending an image message without text. |
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| Direct SMS: |
Sending a message to the mobile phone. |
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| Chat invitation: |
Inviting a person for a web/SMS chat. |
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| Contact invitation: |
Inviting a person to set a mutual link with his profile. |
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| Guestbook: |
Adding a public message to the guestbook of that person. |
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How to search? |
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First choose a profile category, for example PRIVATE for individuals. Select entries according your search criteria’s in the search box to the right. In the field distance you enter a search region related to your postal code as entered in your short profile settings. When clicking SEARCH, search result is shown to the left as a list of short profiles according to current search settings. Current search settings are stored until they are changed. When clicking RESET, search settings will be set to default values. |
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Where can be searched? |
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The search area as entered in field distance is related to the postal code / city and its country as entered in short profile. |
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| ZIP: |
Results with the same postal code are returned. |
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| My city: |
Results of the same city according to given postal code are returned. |
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| My area: |
Results of the same area are returned. |
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| My region: |
Results of the same region are returned. |
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| My country: |
Results in my country are returned. |
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| My continent: |
Results in my continent are returned. |
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| Worldwide: |
Worldwide results are returned. |
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How can I search in a different city that where I live? |
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The postal code that can be entered in short profile relates to my current place of interest. If you wish to search in a different city, first define the postal code of that city and then define the search distance related to that city. |
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